CRMI and Marketii Honors 39 Companies for Delivering ‘World-Class’ Customer Service; 5 Cited for Certification in Employee Customer Relationship Training.
Chelmsford, MA: June, 2020 – Customer Relationship Management Institute LLC (CRMI) specialists in driving companies’ revenues and profits by implementing Customer Experience (CX) strategies that increase customer satisfaction and employee engagement AND their strategic partner Market Intelligence International (Marketii) a leading customer satisfaction and service quality research and consulting firm announced today that 39 companies have qualified to receive the NorthFace ScoreBoard Award 2019 for superior customer service.